Shipping policy

Shipping Policy

Last Updated: [November, 2024]


Processing Times

  • Orders are processed within [1-3 business days].
  • We do not process or ship orders on weekends or holidays.
  • During high order volumes, such as sales events, processing times may be slightly delayed. You’ll be notified via email if there are any significant delays.

Shipping Options and Rates

We offer the following shipping options:

  1. Standard Shipping

    • Delivery Time: 5-7 business days
    • Cost: $5.99 
  2. Expedited Shipping

    • Delivery Time: 2-3 business days
    • Cost: $10.99
  3. Express Shipping

    • Delivery Time: Next business day
    • Cost: $19.99

International Shipping

  • We currently ship to the following countries: [South Korea].
  • Delivery Time: 10-15 business days, depending on location.
  • Shipping rates will vary based on the destination.
  • Customs fees, import duties, and taxes are not included in the shipping fee and are the responsibility of the customer.

Shipping Restrictions

  • We are unable to ship to P.O. Boxes or certain regions due to carrier restrictions.
  • Certain items may have shipping limitations based on local laws and regulations.

Order Tracking

  • Once your order has been shipped, you’ll receive a confirmation email with a tracking number.
  • You can track your order directly through the carrier's website or via the tracking link provided in your email.

Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact the shipping carrier directly to file a claim.
    We are happy to provide any necessary information to assist with resolving the issue.
    For additional inquiries, feel free to reach out to us at moduwa49.com.

Need Help?

For any shipping questions or concerns, reach out to us at:
Email: moduwa49.com