MODUWA49 Return & Refund Policy

Last Updated: October 28, 2026

At MODUWA49, your satisfaction and trust matter to us. We want you to shop with confidence through clear return guidelines and reliable customer support.

1. 30-Day Return Window

Eligible products may be returned within 30 days of delivery.

To qualify for a standard return, products must be unused, unopened, in their original packaging, and have their original safety seals intact. Proof of purchase is required.

Please contact us before returning any product to receive return instructions.

2. Vitamins, Supplements, and Protein Products

For health and safety reasons, opened or partially used supplements, vitamins, minerals, protein powders, and other dietary supplements are not eligible for return due to a change of mind.

Eligible unopened products may be returned under the conditions described in this policy.

These restrictions do not limit any rights or remedies available under applicable law, including for damaged, defective, or incorrectly shipped products.

3. Return Shipping

For eligible returns due to a change of mind, customers are responsible for return shipping costs.

If an item arrives damaged, defective, or incorrect, please contact us before returning it. We will review the issue and arrange an appropriate resolution without additional return shipping costs to you.

Please do not send products back without receiving return instructions from our customer service team.

4. How to Request a Return

To request a return, email moduwa49@gmail.com and include:

• Your order number

• The product you wish to return

• The reason for your request

• Photos, if the product arrived damaged, defective, or incorrect

Our team will review your request and provide the next steps.

5. Refund Processing

Returned products must be received and inspected before a refund decision is made.

If approved, the refund will be issued to your original payment method. We aim to process approved refunds within 14 business days. Your bank or payment provider may require additional time to post the funds.

6. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us at moduwa49@gmail.com as soon as possible.

Please include your order number, a description of the issue, and photos if available. We will work with you to find an appropriate resolution, such as a replacement or refund.

Do not consume any product that appears damaged, tampered with, or unsafe.

7. Orders Shipped by Fulfillment Partners

Some orders may be shipped directly by our fulfillment partners. MODUWA49 remains your point of contact for return and refund requests.

Please contact us before returning an item so we can confirm the correct return address and instructions.

8. Contact Us

MODUWA49 Customer Support

Email: moduwa49@gmail.com

Thank you for choosing MODUWA49. We appreciate your trust and are committed to providing a clear and helpful shopping experience.

This policy is subject to applicable consumer protection laws.